Clear, Transparent Fees For Your Care

We believe you should know what your care is likely to cost before you begin.

Our fees vary depending on the type of support you need and the practitioner you work with. Explore our fees below, or start with a free 20-minute discovery call and we’ll help you understand the most appropriate next step.

20+ years supporting clients
Long-standing clinical team
Clear Fees From The Outset
London & Online Appointments

Find The Support That’s Right For You

You may already know the type of support you’re looking for. If you don’t, that’s completely fine. Our team can talk through what’s happening and help you understand which service – and which practitioner – may be the best place to start.

THERAPY

£120

50-minute individual session

£460

Block of four 50-minute sessions

Personalised therapy with an experienced practitioner, carefully matched to what you would like help with.

Explore Therapy

PSYCHIATRY

£400

60-minute initial psychiatric assessment

£320

40-minute follow-up appointment

Private psychiatric assessment for greater clinical clarity, with treatment options and medication discussed where appropriate.

Explore Psychiatry

HEALTH COACHING

£100

60-minute initial assessment

£340

Block of four 50-minute sessions

Practical, personalised coaching to help you make sustainable changes to your health, habits and everyday life.

Explore Health Coaching

DIETITIAN SUPPORT

£200

60-minute initial consultation

£380

2-hour time bundle for ongoing support

Evidence-informed nutritional care from an HCPC-registered dietitian, tailored to your nutritional and wider health needs.

Explore Dietitian Support

NUTRITIONAL THERAPY

£200

60-minute initial consultation

£380

2-hour time bundle for ongoing support

Personalised nutrition and lifestyle support that considers your health history, symptoms, eating patterns and everyday life.

Explore Nutritional Therapy

Not Sure Where To Begin?

You don’t need to know which practitioner or type of support you need before contacting us. Tell us a little about what’s been happening and we’ll help you understand the most appropriate next step.

Book a free discovery call
1 Therapy 50-minute session £120

Therapy Fees

Therapy usually begins with an initial 50-minute session. This gives your therapist time to understand what has brought you to EmotionMatters, what you would like help with and what you hope to change.

If you decide to continue, you’ll agree how often to meet based on your needs and goals. Some people come for focused, short-term therapy, while others benefit from longer-term support.

Explore Therapy
Individual Therapy
£120 50-minute session
4-Session Block
£460 4 × 50-minute sessions
A 4-session block is available if you decide to continue with regular therapy.

Senior Practitioner Fees

Some senior practitioners have different fees reflecting their role and experienssce. Where this applies, we’ll always make the fee clear before you book.

James Lamper
£160 50-minute session
£620 4-session block
Dr Natascha Van Zyl
£150 50-minute session
£580 4-session block
2 Psychiatry Initial assessment from £400

Psychiatry Fees

Psychiatric appointments are medical consultations, giving your psychiatrist time to understand your symptoms, mental and physical health history, previous treatment and wider circumstances.

The length of your initial assessment will depend on the psychiatrist and the reason for your appointment. We’ll confirm the appointment length and fee before you book.

Explore Psychiatry
Initial Psychiatric Assessment
£400 60 minutes
£450 90 minutes
Follow-Up Appointments
£320 40 minutes
£400 60 minutes
£450 90 minutes

Follow-up appointments are arranged where needed and may include reviewing your symptoms, treatment progress, medication and any changes to your care.

A psychiatric assessment does not automatically mean medication will be recommended.

3 Health Coaching Initial assessment £100

Health Coaching Fees

Health coaching begins with a 60-minute assessment to understand what you would like to change, what may be getting in the way and where it would be most useful to begin.

Coaching may continue weekly or fortnightly while you build new habits and momentum, with the option to move to less frequent check-ins as those changes become easier to maintain.

Explore Health Coaching
Initial Assessment
£100 60 minutes
Ongoing Health Coaching
£90 50-minute individual session
4-Session Block
£340 £85 per session
You don’t need to commit to a block before your initial assessment. Your coach can discuss the most appropriate option with you.
Maintenance Coaching
£60 30-minute session
£220 4 × 30-minute sessions
Maintenance sessions offer a shorter check-in for clients who would like ongoing accountability and support.
4 Nutritional Support Initial consultation £200

Nutritional Support Fees

We offer both dietitian support and nutritional therapy. Both begin with an initial consultation, with flexible time bundles available where ongoing support would be useful.

If you’re unsure which approach is right for you, our team can help you decide before you book.

Explore Nutritional Support
Dietitian Support
£200 60-minute initial consultation
£380 2-hour time bundle
£555 3-hour time bundle
£720 4-hour time bundle
Time bundles can be used flexibly for follow-up appointments, giving you and your dietitian time to review progress and adapt your nutrition plan as your needs change.

Dietitian support is particularly useful where nutrition, eating patterns or physical health need to be considered as part of your wider care.
Nutritional Therapy
£200 60-minute initial consultation
£380 2-hour time bundle
Your initial consultation considers your nutrition, lifestyle, health history and current symptoms. Follow-up time can then be used flexibly to review progress and make practical adjustments.

Where additional testing is discussed, any separate costs will be explained before you decide whether to proceed.

What Happens Next?

You don’t need to know which practitioner or type of support you need before contacting us.

We’ll help you find the right place to start.

1

Discover

Start with a free 20-minute discovery call and tell us a little about what’s been happening.

2

Match

We’ll recommend the practitioner or service best suited to your needs, taking into account the expertise and approach that may be most helpful for you.

3

Confirm

We’ll explain the recommended next step, appointment fee and what to expect before you decide whether to book.

4

Begin

Meet your practitioner for your first appointment. From there, you can discuss what ongoing care, if any, would be helpful.

Book a free 20-minute discovery call
private medical insurance

Using Private Medical Insurance

Some of our practitioners may be recognised by private medical insurers. Cover varies depending on your insurer, policy, practitioner and type of treatment, so we recommend checking the terms of your individual policy.

If you’re planning to use private medical insurance, let us know when you contact us. We’ll take your cover into account when matching you, alongside the experience and expertise most relevant to what you’d like help with.

Where we have a suitable practitioner recognised by your insurer, we’ll explain the next steps and provide any practitioner information you may need to confirm your cover before your first appointment.

We work with a range of leading insurers, including

Questions About Fees

Is the discovery call free?

Yes. Your initial 20-minute discovery call is complimentary. It gives you an opportunity to tell us briefly what’s happening, ask questions and understand the most appropriate next step.

Do I have to book a block of sessions?

No. Where blocks are available, they are optional. You can book individual sessions, and your practitioner can discuss what frequency and length of support may be most appropriate for you.

How often will I need appointments?

This depends on the type of care, what you would like help with and your individual circumstances. Your practitioner will discuss this with you after your initial assessment and review the frequency of appointments as your care progresses.

Will I know the cost before I book?

Yes. We’ll confirm the practitioner, appointment type and fee with you before your first paid appointment, so you know what to expect before deciding to proceed.

Are tests, prescriptions or medication included in the appointment fee?

Not unless specifically stated. If testing, prescriptions, medication or another separately charged service is recommended, we’ll explain the reason for it and any additional costs before you decide whether to proceed.

What is your cancellation policy?

We understand that sometimes plans change. If you need to cancel or rearrange an appointment, please let your practitioner or our team know at least 2-working days in advance by emailing help@healthmattersgroup.co.uk.

Appointments cancelled with less than 2-working days’ notice, or missed without prior notice, will be charged at the full session fee. If the appointment has already been paid for, we’re unable to offer a refund for that session.

Trusted by Our Patients

EmotionMatters is part of HealthMatters Group. The reviews below are independently verified by Doctify and reflect the experiences of patients across our Group of services.

take the next step

Still Not Sure Where To Start?

You don’t need to work out which service or practitioner you need before getting in touch.

A free 20-minute discovery call gives you the opportunity to tell us what’s been happening, ask questions about your options and understand the most appropriate next step — including the likely cost of your care.

Confidential · No pressure · Clear next steps