Your Privacy Matters
For more information about how we handle your personal information, please see our Privacy Policy
This Cookie Policy explains how EmotionMatters uses cookies and similar technologies when you visit our website.
EmotionMatters is a trading name of HealthMatters Group Limited (“EmotionMatters”, “we”, “us” or “our”).
For more information about how we use personal information, please see our Privacy Policy
Cookies are small text files that are stored on your device when you visit a website. They can help a website function correctly, remember choices you make and provide information about how the website is being used.
We may also use similar technologies, such as tags and pixels. In this policy, we use the term “cookies” to refer to cookies and similar technologies where appropriate.
We use cookies for purposes including:
operating and securing our website
remembering your cookie preferences
understanding how visitors use our website and improving its performance
supporting website functionality
measuring and improving our marketing, where you have given the required consent
Some cookies are set by EmotionMatters. Others may be set by third-party services used on our website.
We use different types of cookies on our website.
Strictly Necessary Cookies
These cookies are required for the website and services you request to operate correctly. They may be used for purposes such as security, maintaining website functionality and remembering your privacy or cookie choices.
Where the law permits these cookies to be used without consent, they cannot be switched off through our cookie consent controls.
You can configure your browser to block some or all cookies, but doing so may affect parts of the website.
Analytics Cookies
We use analytics technologies to help us understand how visitors use our website, such as which pages are visited and how people move through the site. This information helps us measure and improve website performance and the experience we provide.
Our website may use Google Analytics for this purpose.
Where consent is required for an analytics technology, it will not be activated unless you choose to allow it. Where we rely on a statutory exception for a particular analytics technology, we will provide the information and means of objecting required by law.
Functional Cookies
Functional cookies and similar technologies can enable additional website features and remember choices you make.
Where consent is required, these technologies will not be activated unless you choose to allow them.
Advertising & Measurement Cookies
With your consent, we may use advertising, conversion-measurement and similar technologies to understand whether our marketing is effective and to help us communicate with relevant audiences.
These technologies may be provided by third parties, including Google and LinkedIn, where those services are active on our website.
These technologies may collect information about your device and interactions with our website. We do not activate advertising or tracking technologies that require consent unless you have provided the required consent.
Some features of our website are provided using third-party services. These services may use cookies or similar technologies when their features are loaded or used.
Our current website may use services provided by organisations including:
website analytics, advertising and measurement
advertising and measurement
website forms, appointment booking and related website functionality
The technologies actually used, their purposes and their durations should be shown in our cookie preference tool.
The table below shows the main cookies and similar technologies used on our website. This will be kept up-to-date as our cookies use changes.
| Cookie / Technology | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| __cf_bm | Cloudflare | Supports Cloudflare Bot Management | Necessary | 1 hour |
| _GRECAPTCHA | Google reCAPTCHA | Identifies bots to protect against spam attacks | Necessary | 6 months |
| wpEmojiSettingsSupports | WordPress | Checks if browser can display emojis properly | Necessary | Session |
| li_gc | Stores visitor’s consent for non-essential cookies | Necessary | 6 months | |
| rc::a | Google reCAPTCHA | Identifies bots to protect against spam attacks | Necessary | Never expires |
| rc::f | Google reCAPTCHA | Identifies bots to protect against spam attacks | Necessary | Never expires |
| rc::b | Google reCAPTCHA | Identifies bots to protect against spam attacks | Necessary | Session |
| rc::c | Google reCAPTCHA | Identifies bots to protect against spam attacks | Necessary | Session |
| cookieyes-consent | CookieYes | Remembers users’ cookie consent preferences | Necessary | 1 year |
| lidc | Facilitates data center selection | Functional | 1 day | |
| ytidb::LAST_RESULT_ENTRY_KEY | YouTube | Stores last search result clicked, for more relevant future results | Functional | Never expires |
| yt-remote-session-name | YouTube | Stores video player preferences | Functional | Session |
| yt-remote-fast-check-period | YouTube | Stores video player preferences | Functional | Session |
| yt-remote-session-app | YouTube | Stores video player interface preferences | Functional | Session |
| yt-remote-cast-available | YouTube | Stores casting availability preference | Functional | Session |
| yt-remote-cast-installed | YouTube | Stores video player preferences | Functional | Session |
| _gcl_au | Google Tag Manager | Experiments ad efficiency across the site | Analytics | 3 months |
| ga* | Google Analytics | Stores and counts page views | Analytics | 1 year 1 month 4 days |
| _ga | Google Analytics | Calculates visitor, session and campaign data | Analytics | 1 year 1 month 4 days |
| _gid | Google Analytics | Stores how visitors use the site for analytics reporting | Analytics | 1 day |
| gat_gtag_UA* | Google Analytics | Stores a unique user ID | Analytics | 1 minute |
| YSC | YouTube | Tracks views of embedded videos | Advertisement | Session |
| VISITOR_INFO1_LIVE | YouTube | Measures bandwidth to determine player interface version | Advertisement | 6 months |
| VISITOR_PRIVACY_METADATA | YouTube | Stores cookie consent state for the domain | Advertisement | 6 months |
| yt-remote-device-id | YouTube | Stores video preferences | Advertisement | Never expires |
| yt-remote-connected-devices | YouTube | Stores video preferences | Advertisement | Never expires |
| test_cookie | Doubleclick.net (Google) | Checks whether the browser supports cookies | Advertisement | 15 minutes |
| bcookie | Recognizes browser IDs from share buttons and ad tags | Advertisement | 1 year |
When you first visit our website, you will be given choices about the use of cookies and similar technologies where a choice is required.
You can change your preferences at any time by selecting:
Cookie SettingsChanging your preferences will apply to future use of the relevant technologies. You can also delete cookies already stored on your device using your browser settings.
Your browser may allow you to block or delete cookies. Please be aware that blocking certain technologies may affect how some parts of the website work.
We may update this Cookie Policy from time to time, including when we change the technologies or third-party services used on our website or where legal requirements change.
The date at the top of this page shows when the policy was last updated.
If you have questions about our use of cookies or similar technologies, please contact: